HOW DO WE BOOK?
You can book your session through the contact form on the website, by WhatsApp message, or by emailing me at email@example.com.
HOW DO WE PAY?
Once the date and place of the session have been specified, you will have to pay a deposit of €50 via bank transfer, Bizum or PayPal (put your name and the date of the session as the payment reference). You will pay the remaining amount later: before the session via bank transfer, PayPal or Bizum, or on the day of the session in cash. When I receive the proof of payment of your deposit, I will send you an email with the confirmation and the details of the reservation along with the document that includes the terms and conditions of the reservation, and a form for the authorization for the publication of images (which is optional).
CAN WE CANCEL THE SESSION?
If you cancel the reservation by notifying me at least 24 hours before the session, you can change the date, but only once. If you cancel the session without prior notice, the deposit will not be refundable (except for reasons of force majeure). If it rains or the weather is very bad, we rearrange the session for a different day and time. A cloudy sky is no reason to cancel the session ;-)
DO YOU RETOUCH THE PHOTOS?
I make small adjustments to each image using a graphics editor, but I do not transform the images (I do not remove or add anything, I do not thin my models, I can only remove small imperfections from the skin if you wish) since naturalness and simplicity are basic pillars that define my style. I only convert photos to black and white if I think they suit that format well. I do not deliver the photographs in RAW format.
CAN WE CHOOSE THE IMAGES?
After the session, you will receive within 4 business days an email with access to a private online gallery and will have 1 week to select the photographs.
The package ´A day in the life' is the only one that the selection of photographs is made by me. Trust my experience. I want the photos I choose to tell the story of your family.
WHEN WILL WE RECEIVE THE PHOTOS?
The high-resolution digital files will be sent within 7 working days once the selection of photos has been sent, by email or to a private online gallery.
The process of preparing, printing and binding the photo album takes around three weeks.
WHERE DO WE PICK UP THE PRINTED PHOTOS AND ALBUMS?
If you live in the center Las Palmas de Gran Canaria I will bring the printed photos to you at home. If not, we will arrange to meet at a convenient location in the center of the city (by the Mesa y López area) where you can park easily. If you don't live on the island I can send the order to you by post and you will cover the shipping costs.
WILL YOU PUBLISH OUR PHOTOS ON THE WEB?
I do not publish anything without your consent. I only upload photographs to the web and social networks for which I have signed authorization from the model or their legal guardian. Of course if you let me post pictures of your family I will be eternally grateful because posting my work is the best way for other families and clients to find me.
CAN WE GIVE A PHOTO SESSION AS A GIFT?
Yes! If you want to buy a photo session for someone you love, please contact me. This is something I always get especially excited about. I will create a personalized gift card which I will deliver to you (within the center of Las Palmas de Gran Canaria) or send by email for you to print. The gift card is valid for six months from the date it is sent, and is not refundable.